All our products are shipped, straight from our manufacturing headquarters, to all locations in the United States of America, except Alaska and Hawaii. Shipment is via UPS or FedEx.  Please allow about 3-7 business days for items to arrive through Ground Shipping. We also offer expedited shipping, via 2nd Day Air or 3-Day Select. Specify your choice of shipping method after entering your postal code in the order form.

CALCULATING SHIPPING COSTS

Ground Shipping to mainland USA is now FREE for all products!

Expedited shipping is calculated based on the shipping postal code. You can find out how much 2nd Day Air or 3-Day Select shipping service will cost during checkout. Just enter the shipping postal code, choose your Shipping Method, then click Update to calculate.

SHIPPING GUARANTEE

Please notify us of any shipping damages or product defects within 7 days of shipment arrival to get return authorization. We will replace the item, if in stock, or exchange, or refund 100% of the cost.

PLACING ORDERS

You can order from AmericanGlobes anytime since our store is online and operates 24 hours a day, 7 days a week. Even if you order in the middle of the night, we get notified of this order right away and make sure it is shipped by the next business day.

There are 3 ways to order:

• online
• call 866 644 8932, or
• fax 888 708 8656.

When you place an order through our AmericanGlobes' checkout, your credit card is not charged until the order is shipped.

ORDERING PROCESS

Make sure to include your email address while ordreing. This will ensure we send you an instant order confirmation letter which includes both your order tracking number and shipping address information. Also, we will provide shipping status updates, if necessary, via email. If you do have an email address, do not worry because we will contact you with all the necessary information by phone or mail,

SALES TAX

No sales tax is charged on your order, except for those orders shipped to New Jersey addresses.

PAYMENTS

We accept PayPal and all major credit cards (Visa, Mastercard, American Express,...). You do not have to have a PayPal account to complete a transaction. They adhere to international PCI (payment card industry) compliance standards for data security and have provided SSL Certificate to AmericanGlobes.com. Your transactions are safe and secure.

For debit cards, bank checks, and echecks, use PayPal as your payment method.

When you place an order through our AmericanGlobes' checkout, your credit card is not charged until the order is shipped.

Contact us if you would like to pay with a bank check or money order, or have any questions concerning international orders and payments.